Bookings

• A reservation is showing an incorrect guest name?
• How do I book travel for a group?
• There are some bookings missing from my Booking.com for Business account. Where can I find them?
• I made bookings with my personal account, how can I link them to my Booking.com for Business account?
• Where can I get support for my business account bookings?
• I can see my reservation on the desktop but not on the app.

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Amend/cancel reservations

• I need to change or cancel a reservation.

Unknown or incorrect charges

• I see a charge on my credit card that I do not understand.

Wallet/Refund

• I cannot find my wallet in the business account.
• Gift Cards
• Refund

Reviews

• I want to leave a review.
• I want to delete/modify a review.

Additional resources

• I am a Travel Agent
• Customer Service contact details